A 1765% ROI?

Does investing in process improvement (doing what you do only better) really pay dividends? Yes, big time, if done right; and No, not at all, if done wrong. Sure, we have all heard that old line about the difference between an expense & an investment is whether...

Why 2 out of 3 Companies Fail!

Everyone who starts a company wants it to be successful. They want it to grow because this is the sign of success. Right? Wrong, if that is the primary goal. 2/3 of the companies that made Inc. Magazine’s list of the 5,000 fastest-growing companies had shrunk in size,...

Eliminating waste: Part 2: Fixed costs

The difference between Variable Costs (VC) and Fixed Costs (FC) is, well, VC move in some relationship to production and FC don’t. FC do not change over some period of time, say a year. Because they are fixed we can budget (plan) them fairly accurately. And this gives...

Cost Cutting Doesn’t Work. So…?

Cost cutting doesn’t work. No surprise. But wait. Then why do so many organizations think it does; or at least demand their employees achieve these results? Could it be the focus on improving the bottom line at all costs (pun intended)? Perhaps. Question:    if cost...

Process or Procedure?

The flavor of the week seems to be arguing over the difference between Process and Procedure. While some people may say they are effectively the same, they are most definitely not. A process is the what we do while the procedure is the how we do it. A process is a set...

Why Are Processes Like Your Home?

Once you move into your home and are settled that’s it; right? Well, not exactly. A little periodic maintenance is required. Dusting, vacuuming, moving furniture around; these are the basics. Then there is the painting, repairing the back stairs. Followed by upgrading...

So what really is Process Improvement?

A process is a sequence of steps to achieve a planned or desired outcome. Process Improvement (PI) is identifying, analyzing, challenging and improving existing business processes. The goal of PI is to stabilize the process to make sure each step is documented to be...

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